MTN Nigeria Job Vacancy in Nigeria: Customer Acquisition Manager
Job Title: Customer Acquisition Manager
Department: Sales and Distribution
Location: Lagos
Job Description:
•Manage acquisition of new number range process with regulatory bodies/authorities (NCC)
•Manage procurement of SIM cards in line with approved business forecast
•Manage the procurement process of approved number range with procurement unit
•Monitor the distribution of all Sim cards and ensure availability across the country
•Manage and monitor provisioning of numbers with Network Group (NWG)
•Report on SIM Card stock in channel across the regions
•Compile sales and distribution reports and analyze target trends in the trade channel within the regions.
•Develop and build relations with all internal stakeholders
•Ensure SIM Card Registration targets are met periodically
•Ensure that Regional targets and service levels are achieved
•Ensure timely payment on all SIM Cards registered within given period
•Collate and monitor SIM Card Registration box activity
•Manage deployment of SIM Card Registration boxes as well as reverse logistics of boxes
•Manage repair and swap process for SIM Registration kits
•Manage and monitor SIM Registration process across the regions
•Support the development and implementation of the national sales strategy within the regional environment
•Perform other duties as assigned by the Senior Manager – Consumer Sales
Job Conditions: Standard MTNN working conditions. Extensive local travel as required
•Manage acquisition of new number range process with regulatory bodies/authorities (NCC)
•Manage procurement of SIM cards in line with approved business forecast
•Manage the procurement process of approved number range with procurement unit
•Monitor the distribution of all Sim cards and ensure availability across the country
•Manage and monitor provisioning of numbers with Network Group (NWG)
•Report on SIM Card stock in channel across the regions
•Compile sales and distribution reports and analyze target trends in the trade channel within the regions.
•Develop and build relations with all internal stakeholders
•Ensure SIM Card Registration targets are met periodically
•Ensure that Regional targets and service levels are achieved
•Ensure timely payment on all SIM Cards registered within given period
•Collate and monitor SIM Card Registration box activity
•Manage deployment of SIM Card Registration boxes as well as reverse logistics of boxes
•Manage repair and swap process for SIM Registration kits
•Manage and monitor SIM Registration process across the regions
•Support the development and implementation of the national sales strategy within the regional environment
•Perform other duties as assigned by the Senior Manager – Consumer Sales
Job Conditions: Standard MTNN working conditions. Extensive local travel as required
Reporting To: Senior Manager, Sales Channels
Required Skills:
•At least 8 years work experience in service industry including:
•3 years supervisory/managerial experience
•Relevant project management experience
•Experience in a cellular/telecom company will be an added advantage
Employment Status :
Permanent
•At least 8 years work experience in service industry including:
•3 years supervisory/managerial experience
•Relevant project management experience
•Experience in a cellular/telecom company will be an added advantage
Employment Status :
Permanent
Qualification:
Bachelors degree from a reputable University. Masters degree in Sales or Marketing will be an added advantage
Bachelors degree from a reputable University. Masters degree in Sales or Marketing will be an added advantage
How to Apply:
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